Subscription Terms
These terms apply when you buy a subscription from us. They sit alongside our Terms of Service.
1. What you are buying
A subscription gives you access to a plan and to the digital content that comes with it for a recurring period. The exact product, the length of the period and the price are shown on the payment screen before you pay, and they are the terms of your purchase.
2. Introductory offers
We may offer a first period at a reduced introductory price, or a trial. An introductory price applies to the first period only. Unless you cancel before that period ends, the subscription continues at the full recurring price shown on the payment screen — the screen states both prices before you pay.
3. Automatic renewal
Your subscription renews automatically, and it keeps renewing until you cancel it. At the end of each period we charge the payment method you gave us for the next period, at the then-current price for your plan, and the new period starts immediately. The cadence is the period you chose at checkout — a monthly plan is charged every month on the anniversary of your purchase, a quarterly plan every three months, and so on. We do not send a separate reminder before each renewal; we send a receipt after each one.
4. Payment method
By subscribing you authorise us and our payment provider to store your payment method and to charge it for each renewal, and for any additional product you accept at checkout, until you cancel. If a charge fails we may retry it, and we may suspend your access until it succeeds.
5. How to cancel
You can cancel at any time by emailing support@pathwell.me from the address you bought with, and include your order details. Send it at least 24 hours before the end of your current period so that we can stop the next charge in time.
Cancelling turns off the automatic renewal. It does not end your current period: you keep access until that period runs out, and you are not charged again. Cancelling is not the same as asking for a refund — see section 7.
6. Price changes
We may change the recurring price. If we do, we will tell you by email before the change takes effect, and the new price applies from your next renewal after that notice. If you do not want to pay it, cancel before that renewal.
7. Refunds
Our Refund Policy governs refunds, including the 30-day money-back guarantee on a first purchase.
8. Questions
Write to support@pathwell.me. It is worth keeping a copy of your receipt and of these terms for your own records.
These terms may change; the version on this page is the current one.